Jmix and CUBA developers
never get stuck

We provide support right from the project launch to post-production.

We offer three support levels

depending on project phase, time constraints and budget

Free Support

All Jmix developers are backed by a free forum and there is ample knowledge there already. We always try to answer each new question quickly but the speed heavily depends on staff availability and difficulty of the question. Many questions are also answered by fellow community members.
Jmix Forum

Best fit:

Individual developers, early stage IT-companies, startups

Project types:

PoC, MVP, non-commercial, study, hobby projects

Stage:

Development

Commercial Support

Commercial projects require faster response times to ensure uninterrupted development process. This is why we offer consulting over a private forum category. Naturally, commercial consultancy requests receive priority over forum questions.
Buy Now

We benefit your project in many ways, including:

  • Implementing custom platform features for your project
  • Help with architecture design
  • General consulting on using platform features
  • Code review

Features:

  • Direct communications with the core Jmix developers
  • Priority over free support
  • Minimum purchase is just three hours
  • Multi-lingual support team (English, Russian, Chinese, Italian, French, German)

Best fit:

IT companies, corporate IT departments, funded startups

Project types:

Commercial or internal projects aimed at production use

Stage:

Development

From
100 per
hour

Production support

Our team provides 3 years of free software updates for the latest minor version of any major release. You can acquire commercial maintenance for another 5 years or get support for any version of Jmix or CUBA Platform which was released in the past 5 years.
Our support service provides guaranteed response time, bug fixes and legal protection so you can roll out your solution with confidence.
Read more about the releases support terms here.
Contact Us

Best fit:

IT companies, corporate IT departments, software vendors

Project types:

Commercial or internal projects

Stage:

Production use

12,000 per
year

Commercial maintenance consists of:

  • Critical fixes

    security issues, crashing bugs, data loss bugs and regressions from older versions

  • Access to the commercial repository

    containing maintenance releases for the requested version

  • Legal support

    Customer representation in cases on Intellectual Property Rights

Please get in touch to discuss your support requirements