Jmix and CUBA developers
never get stuck
We provide support right from the project launch to post-production.
We offer three support levels
depending on project phase, time constraints and budget
Free Support
All Jmix developers are backed by a free forum and there is ample knowledge there already. We always try to answer each new question quickly but the speed heavily depends on staff availability and difficulty of the question. Many questions are also answered by fellow community members.
Jmix Forum Best fit:
Individual developers, early stage IT-companies, startups
Project types:
PoC, MVP, non-commercial, study, hobby projects
Stage:
Development
Commercial Support
Commercial projects require faster response times to ensure uninterrupted development process. This is why we offer consulting over a private forum category. Naturally, commercial consultancy requests receive priority over forum questions.
Buy Now We benefit your project in many ways, including:
- Implementing custom platform features for your project
- Help with architecture design
- General consulting on using platform features
- Code review
Features:
- Direct communications with the core Jmix developers
- Priority over free support
- Minimum purchase is just three hours
- Multi-lingual support team (English, Russian, Chinese, Italian, French, German)
Best fit:
IT companies, corporate IT departments, funded startups
Project types:
Commercial or internal projects aimed at production use
Stage:
Development
From
100 per
hour
hour
Production support
Our team provides 3 years of free software updates for the latest minor version of any major release. You can acquire commercial maintenance for another 5 years or get support for any version of Jmix or CUBA Platform which was released in the past 5 years.
Our support service provides guaranteed response time, bug fixes and legal protection so you can roll out your solution with confidence.
Read more about the releases support terms here.
Contact Us Best fit:
IT companies, corporate IT departments, software vendors
Project types:
Commercial or internal projects
Stage:
Production use
12,000 per
year
year
Commercial maintenance consists of:
Critical fixes
security issues, crashing bugs, data loss bugs and regressions from older versions
Access to the commercial repository
containing maintenance releases for the requested version
Legal support
Customer representation in cases on Intellectual Property Rights
