Jmix and CUBA developers
never get stuck

We provide support right from the project launch to post-production.

We offer three support levels

depending on project phase, time constraints and budget

Free Support

All Jmix developers are backed by a free forum and there is ample knowledge there already. We always try to answer each new question quickly but the speed heavily depends on staff availability and difficulty of the question. Many questions are also answered by fellow community members.
Jmix Forum

Best fit:

Individual developers, early stage IT-companies, startups

Project types:

PoC, MVP, non-commercial, study, hobby projects

Stage:

Development

Development services

Jmix is developed and supported by Haulmont, a software development house with 500+ staff. We specialize in enterprise software of any complexity, from simple back office systems to portals and full scale ERP projects and everything in between. Of course, most of our developers are experienced in CUBA and Jmix. You can learn more about our projects here.
Contact Us

Our custom development services include:

  • Turn-key development
  • Augmenting your team with Jmix experts
  • Migration from CUBA to Jmix

Best fit:

Companies, wanting to speed up and de-risk their ongoing and planned software projects.

Stage:

Development, design

From
45 * per
hour
* Please contact us to discuss exact pricing based on your projects requirements

Commercial support
(priority forum)

Commercial projects require faster response times to ensure uninterrupted development process. We offer a guaranteed reply time on the forum within 1 business day (typically a few hours).
Buy Now

Features:

  • Direct communications with the core Jmix developers
  • Support is provided via the same forum with familiar interface
  • Sharing your private files with Jmix team to get personalized advice
  • Guaranteed reply within 8 business hours
  • Minimum purchase is just three hours

Best fit:

IT companies, corporate IT departments, funded startups

Project types:

Commercial or internal projects aimed at production use

Stage:

Development

From
100 per
hour

FAQ about priority support

How to get priority replies?

  1. Go to the Store and purchase consulting hours.
  2. Our community manager will send you the link to your private forum category.
  3. Ask your question as usual in your private category.
  4. Get a guaranteed answer within 8 business hours.

How many hours do you deduct for a single topic?

It depends. The minimum amount is 30 minutes. Straightforward questions without any research usually fit into that amount. If you need a complex review of your application, it can take dozens of hours.

Can I still use free forum?

Sure. You can post your topics in the regular support category and get an answer for free. At the same time, post a topic in your private category to get a fast reply.

For other support services, including SLA for applications already in production use, please contact us.

Please send us the request form if you are interested in our supporting